Professional Training

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IMPROVING PERFORMANCE IN THE WORKPLACE.

Is training the answer?

We are a professional training services provider. We provide customized as well as off-the-shelf training solutions. When training is the solution to the identified performance or skills gap, we can help. However, is training the answer?

What is Performance Consulting?

This is a question that we hear often. Performance consulting is a holistic approach to improving organizational and people performance.

How do you approach performance?

Experience has taught us to take a DIRECT™ approach to addressing performance gaps. The DIRECT™ approach is the systematic method we use to address a performance challenge.

Is training the answer?

Some performance challenges, on the surface, appear to be training related. We can help you determine if training will help you reach your desired goals through measuring performance. There are many factors that impact performance. Clarified expectations, resources, incentive systems, as well as training can have a immediate effect on performance.

What is Performance Consulting?

It differs from traditional consulting in which the consultant typically looks at one aspect of a problem, such as finance, training, market research, or technology. Rather, performance consulting looks at the organization as a system to identify all aspects of performance discrepancies and then proposes a range of possible solutions. To this end, Targeted Performance Group developed our DIRECT™ approach to performance.

We will be able to help you implement many of your chosen solutions, but we will also tell you where we cannot help you, in which case we would recommend that you contact someone else. It is not our goal to fit your problems to our solutions. Instead, our goal is to work together with you to identify performance discrepancies and subsequent solutions that will meet your business needs and result in a more effective, productive organization.

How do you approach performance?

We use a proven DIRECT™ approach. A systematic method to address a performance challenge. It involves using practical, proven tools and techniques at every stage to identify, analyze, and provide solutions for performance improvement in your organization.

Our approach includes clearly defining the performance gap, obtaining input from stakeholders, identifying a range of solutions, evaluating the cost/benefit of each proposed solution, choosing the most beneficial solution, and testing the solution.

We highly recommend a systematic approach to addressing performance in the workplace. Our methodology ensures that the performance gap is viewed in a holistic manner. Using various proven tools and techniques within our DIRECT™ approach, we help you pinpoint the desired performance and provide a solution that will have an immediate and lasting impact.